We’re Here to Help

Start a complaint, find answers in our FAQs, or request a return & refund. Most issues get resolved within 24–48 hours.

Try: “Where is my order”, “How do I return an item?”, “Warranty period”.

Complain About an Order
Report delivery, product, or payment issues.
Track Your Order
Live status & delivery updates.
Start a Return
Create a return label in minutes.
FAQs
Instant answers to common questions.
Start Your Complaint Tell us what went wrong. We’ll guide you and create a ticket.

Find this in your confirmation email or account.

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Popular FAQs

How do I request a return or exchange?
Visit our Returns & Refunds page and enter your order details. Most returns are approved instantly.
Where is my order?
Use Order Tracking for live updates. If the date has passed, start a complaint above.
When will I receive my refund?
Once your return is processed, refunds take 5–7 business days depending on your bank. See Refund Policy.
What warranty do you offer?
Our products include a 1-year limited warranty. Details in FAQs.
Email
We’ll reply within 24–48h
info@brassleafstudio.com
🔒 Secure & Hassle-Free Returns