We are Brass Leaf Studio—designing in the USA and handcrafting in India. We make solid-brass lighting (pendants, chandeliers, sconces, and more), built to order for your project.

Yes—every product is produced on order. Typical production is 5–12 days; complex or fully custom pieces are 3–4 weeks. Production time is separate from shipping time.

• Free Express Shipping Worldwide via DHL, FedEx, or UPS.
• We do not offer slower postal services.
• Typical express transit: 3–7 business days after dispatch.

• United States: We cover US duties & tariffs.
• Other countries: Duties/VAT/Taxes are paid by the customer to local customs or the carrier.

Yes—we ship to customers around the globe. Express only.

We’ll email tracking upon dispatch. Express transit is typically 3–7 business days, depending on destination and carrier operations.

• Sockets we support: E26, E27, E12 (bulbs usually not included).
• For international orders, we wire according to the destination country’s standards (voltage/frequency/grounding).

Yes—most fixtures are dimmable when paired with dimmable bulbs and a compatible leading-edge or trailing-edge dimmer.

Yes. Request a swivel canopy or angled adapter during ordering so the fixture hangs plumb.

We can provide additional downrods or chain. Share your ceiling height and target hang height.

Our fixtures are intended for indoor use unless specified. For bathrooms or covered patios (damp areas), ask us to confirm suitability. Outdoor exposure voids warranty unless noted.

We can share finish guidance and color-match using HEX or CMYK references. Minor tone variations occur on brass substrates. Finish sample chips may be available on request.

• Return requests are accepted within 60 days of delivery for unused items in original packaging.
• Customized/Personalized items are non-returnable except for manufacturer defects or transit damage.
• Email returns@brassleafstudio.com with your order number to begin.
• Original shipping is not refundable unless the return is due to our error.
• International duties/VAT paid to your customs authority are typically non-refundable.

Email info@brassleafstudio.com with subject “CHANGE OF ORDER” within 12 hours of purchase. After processing begins, changes may affect timing/cost; we’ll do our best to help.

Please email info@brassleafstudio.com within 12 hours of ordering to correct addresses. After dispatch, carriers may charge a reroute fee and delivery could be delayed.

Express couriers may require a signature. If delivery is missed, the courier will reattempt or hold at a pickup location. Fees from storage/returns due to unclaimed parcels may be billed to the customer.

Express couriers generally cannot deliver to PO Boxes. Large orders may ship in multiple cartons with separate tracking numbers.

Shipments are insured. If something arrives damaged, contact us within 48 hours with photos of the packaging and product; we’ll handle replacements and the claim process.

Email info@brassleafstudio.com with your order number, a description of the issue, and photos/video. Proof of professional installation may be requested.

We provide a 1-year warranty against defects in materials and workmanship under normal residential use. Excludes bulbs, normal finish aging/patina, improper installation, incorrect voltage, or third-party modifications.

We offer trade/wholesale pricing and can ship large consignments by sea freight to substantially reduce cost. Typical sea transit is about 45 days (route-dependent). We can quote schedules, documentation, and Incoterm C&F on request.

• We accept major cards and popular wallets (Apple Pay, Google Pay, PayPal, Shop Pay).
• If your item goes on sale on our site within 3 days of purchase, we’ll refund the difference.

We use secure payment gateways and may run fraud checks (e.g., 3-D Secure). If a payment is flagged, we might request additional verification to protect you and us.

• Dust with a soft, dry cloth; avoid harsh chemicals/abrasives.
• Unsealed brass naturally patinas; use a brass-safe polish if you prefer a bright finish.

We prioritize durable construction and spare parts to extend product life. Packaging uses recyclable materials where possible and protective foam only as needed.

info@brassleafstudio.com · returns@brassleafstudio.com

United States: We cover US duties/tariffs. EU/UK/CA/AU and others: customer pays VAT/GST and any import fees collected by customs or the carrier.