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Privacy Policy — Brass Leaf Studio

We collect and use data to fulfill orders, support customers, and improve our services — with safeguards in place.

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Overview & Scope

This notice explains how we collect, use, share, and protect personal information when you visit our site or purchase from us.

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What Data Do We Collect?

Information you provide (name, email, phone, billing/shipping addresses), order details, support messages, and site activity via cookies/analytics. We do not store full card numbers; payments are handled by compliant processors.

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How Do We Use Your Data?

  • Order fulfillment & support (contract necessity)
  • Fraud prevention & security (legitimate interests)
  • Site analytics & improvements (legitimate interests)
  • Marketing where permitted/with consent (unsubscribe anytime)
  • Legal compliance (e.g., tax/audit)
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Who Do We Share Data With?

Service providers that help operate our business (payment processors, ecommerce/hosting, couriers, customer support, analytics/advertising). We require safeguards and do not sell personal information.

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International Data Transfers

Your data may be processed in other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

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How Long Do We Keep Your Information?

We retain data only as long as needed: order/tax records per law, support records for a reasonable period, and marketing data until you opt out or consent expires.

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How Do We Keep Information Safe?

Administrative, technical, and physical safeguards (encryption in transit, access controls, limited retention). No method is 100% secure, but we work to protect your information.

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Minors

Our site is not intended for individuals under 18. If a minor’s data was provided, contact us to remove it.

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Your Privacy Rights

Request access, correction, deletion, objection/restriction, or portability (where applicable). Contact privacy@brassleafstudio.com or info@brassleafstudio.com.

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Marketing Preferences

Opt out of marketing anytime via the unsubscribe link or by contacting us. Transactional emails related to orders will still be sent.

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Do-Not-Track

We currently do not respond to browser DNT signals. Use cookie settings and ad-preference tools to control tracking.

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Cookies & Tracking Technologies

We use cookies to operate the site, remember preferences, measure performance, and personalize content/ads. Manage cookies in your browser; disabling some may affect functionality.

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Analytics & Advertising Partners

We may use providers such as Google Analytics and Meta Ads. These partners may set cookies and collect usage data to help us improve and to show relevant ads. See their privacy controls to opt out.

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US (CCPA/CPRA) Rights

California residents may have rights to know/access, correct, delete, and opt out of certain sharing. We do not sell personal information. To exercise rights, email privacy@brassleafstudio.com.

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EU/UK (GDPR) Rights

EU/UK residents may have rights including access, rectification, erasure, portability, and objection/restriction. You may also lodge a complaint with your supervisory authority.

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Order Processing & Communications

We use your details to process and deliver orders (including sharing with payment processors and carriers) and to send essential messages (order confirmations, shipping updates, support responses).

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Policy Updates

We may update this notice to reflect changes in our practices or legal requirements. We’ll post the updated date and provide additional notice where appropriate.

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Contact Us

Questions or requests? Email privacy@brassleafstudio.com or info@brassleafstudio.com.

This page is for general information and not legal advice.